Getting out and about is a normal part of everyday life—we all need to be able to access grocery shops, attend appointments and visit our loved ones.
That’s why we understand that losing the ability to go out into your community is challenging experience—and it’s why we offer Transport Assistance to help you continue doing the things you love (and need) to do.
Timely transport when you need it
There are many reasons why it might not be viable for friends and family to take you places—including work commitments, not having the right vehicle for your mobility aids, or travel distances.
With Transport Assistance, that little bit of extra support is always available, and can make all the difference in your continued independence and connectedness to your family and community.
Feel safe and confident accessing the community
It’s so important when accessing your local community that you feel safe and confident to do so.
Things like public transport can be challenging if you have mobility aids, or a large handful of shopping to carry home.
With Transport Assistance, you can go out and do the things you need to do without worrying about walking long distances, organising a SmartRider, or planning ahead for accessibility ramps.
Continue your regular routines
Your routines, commitments and social engagements are just as important as everyone else’s—and you shouldn’t have to miss out or constantly reschedule just because you don’t have access to suitable transport.
Transport Assistance helps you continue your regular routines—so that you can attend your appointments as planned, keep your preferred grocery shopping days, and attend important cultural celebrations in your community.
Have questions about Transport Assistance? Get in touch with our friendly team today to learn more:
Tasks we can support you with:
- Transport to social gatherings, events and to visit family and friends
- Attending medical and health appointments
- Shopping trips and running errands
- Supporting you with social outings
- Coordinating special vehicles to support your needs
Helping Solutions provides:
- Trained and Caring Drivers: Our carers are trained to assist passengers with various mobility needs.
- Flexible Scheduling: Convenient pickup times for appointments, social outings, and other needs.
- Door-to-Door Service: We pick you up and drop you off at your desired location.
- Personalised Support: We offer assistance tailored to your specific needs to ensure a comfortable and stress-free journey.
How to access home care services (Support at Home Program)
Eligibility depends on a number of factors.
If you’ve
- noticed a change,
- been recently diagnosed with a condition, or
- have experienced a change in family care arrangements
and
- are above the age of 65 (50 years or older for Aboriginal or Torres Strait Islander people)
…then the first step to apply for an assessment (for more information, visit My Aged Care).
Once you receive your assessment result:
If you are eligible for supports, you can then contact us to enquire about our home care services and learn more about what we can support you with.
Ready to start receiving Transport Assistance? Get in touch with our friendly team today to learn more:
Services are delivered in compliance with the Aged Care Quality Standards and under the guidance of our associated governance partner—for more details, click here.