Personal Care –
At Helping Solutions, we can provide Personal Care services to older people from all walks of life in Perth Metro, Regional WA and Melbourne, VIC
Our experienced and professional carers understand that everyone has different and preferred ways of doing things, which is why we strive to deliver tailored and personalised care.
Whether it’s language, food, family involvement, or religious practices, we make sure our services feel right for you.
Continue your daily routines undisrupted
As daily tasks become more challenging, maintain your independence, dignity and comfort with Personal Care support, so that you can continue with your regular routines and keep doing the things that you love.
Receive care from familiar faces
We’ll match you to fully qualified and professional carers who speak your native language and understand your way of doing things.
You can rest easy knowing our team prioritise trust and safety in every interaction.
Complete flexibility
Whether it’s a few hours a week, overnight care or 24/7 support, the choice is in your hands for how frequently you desire support.
About your care
Personal Care is a flexible part of our home care service, where we’ll help you maintain a high quality of life—so that you can keep cooking your preferred meals, showing at your preferred times, and go about your morning and evening routines like usual.
It includes support with tasks like personal hygiene (grooming, bathing, skin care, oral care, etc.), mobility around the home, dressing, continence care, medication management, meal assistance and more.
It’s important to us that you feel comfortable receiving care, which is why we offer a broad range of services and will work with you to learn your preferences and tailor our services to your needs.
Our team listens, adapts, and respects each person’s background, language, and traditions. With in-house nursing and flexible supports, we help people stay safe and comfortable in familiar surroundings, with care that grows as needs change.
Have questions about our Personal Care services? Get in touch with our friendly team today to learn more:
Tasks we can support you with:
- Shampooing, dressing, shaving
- Hair styling, teeth, denture cleaning
- Grooming and personal hygiene
- Dressing
- Toileting
- Mobility and transfer in and out of bed
- Assistance in using continence aids and appliances and managing continence.
In addition, for continence, toileting, meals and medication requirements, our in-house nursing team offers Community Nursing and High Care services which includes assistance with:
Community Nursing
- Comprehensive health assessments
- Wound care and head-to-toe assessments
- Post-hospital discharge check and care plan compilation
- Nursing reports and care plan review
- Training and competency assessment for staff
- Bladder management SPC change
High Care
- Complex bowel care
- Enteral feeding support and PEG rig
- Dysphasia support and mealtime management plans
- Stoma support
- Ventilator and tracheostomy support
- Urinary catheter support (including suprapubic catheter)
- IV drug administration and subcutaneous injections
- Medication management including Schedule 8 drugs
- Palliative end-of-life care
- Complex wound care.
Our carers are trained by our highly experienced Registered Nurses and must pass at least 13 medical competency assessments before they can assist with health needs.
From the safe manual handling to administration of medication, to knowing how to assist with more advanced medical conditions like dementia, dysphagia and palliative care needs, our team provides personalised and tailored support that ensures the care needs of each individual.
If you’re coming home from hospital, we’ll even work with you and your family to make the move easy and safe, helping you regain independence.
How to access home care services (Support at Home Program)
Eligibility depends on a number of factors.
If you’ve
- noticed a change,
- been recently diagnosed with a condition, or
- have experienced a change in family care arrangements
and
- are above the age of 65 (50 years or older for Aboriginal or Torres Strait Islander people)
…then the first step to apply for an assessment (for more information, visit My Aged Care).
Once you receive your assessment result:
If you are eligible for supports, you can then contact us to enquire about our home care services and learn more about what we can support you with.
Ready to start receiving Personal Care services? Get in touch with our friendly team today to learn more:
Services are delivered in compliance with the Aged Care Quality Standards and under the guidance of our associated governance partner—for more details, click here.